Poor voice quality and frequently dropped called from a VoIP previous I.T. company's solution. The provider was unwilling to investigate or help.
Setting the appropriate rules on the router allowed for better, more consistent call quality. Managing the MAN connection and equipment also improved the call quality. While not perfect, the solution is livable under the Client's current internet speed contract restrictions. Once this contract is up the client can adjust their speeds accordingly with Harmony's help if they like.